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It is a recent purchase, so it will be awhile before I notice any long term benefit. I will say from the first time using it, my skin feels much softer than after regular cleansing. I am 63. My skin is normal to dry side with age, and sensitive in some areas.
There was no instructions for use that came with the box, so I had to call for clarification. I would suggest including instructions for daily use detailing the uses for the 3 different surfaces, for how long and what motion should be used when using the device.